Location: Dallas, TX metroplex - remote
Salary: $75k - $95k
Purpose:
The purpose of this position is to lead the daily activities of company datacenter infrastructure supporting multiple remote (de-centralized) productions. The role based in Dallas, TX will provide IT/IP support, setup and troubleshooting in live production environments.
Essential Duties/Responsibilities:
- Serve as technical expert in supporting the core IP based infrastructure for the Datacenter
- The role will focus heavily on the IP nature of production workflows.
- Coordinate with NOC, problem solve and troubleshoot network connectivity issues in a WAN and/or LAN environment.
- Support, monitor, & troubleshoot technical workflows from datacenter to client and control rooms.
- Work with the Engineering Management Team and TFC Team to plan, coordinate, and assist with centralized production engineering projects involving the Dallas Datacenter and/or IP based workflows.
- Work with fellow Network and Broadcast Engineers in the repair and maintenance of facility operations.
- Bring expertise in WAN/LAN networking workflows, and familiarity with the WAN/LAN production supply-chain.
- Ensure efficient and effective workflows of production environments for a variety of clients.
- Complete technical reports for each event to ensure equipment needs/issues are met and resolved.
- Communicate efficiently with client technical and operational contacts to ensure on-air success.
- Assist with providing technical support for new builds and system upgrades, in cooperation with the Engineering, IT, and Systems Integration teams.
- Be ready and willing to advise and suggest on IP technical workflows that can enhance productivity, and workflow efficiency.
- Assist with Network security protocols and permission-based access to a variety of production equipment and monitoring software.
- Other duties as assigned.
Position Requirements:
- Must reside in or be willing to relocate to Dallas, TX or surrounding area.
- Technical or B.S./Electronics field or Engineering preferred, however various combinations of education and experience will be considered.
- 5+ years of experience working in television production technology.
- Demonstrated knowledge of technology, equipment, facilities, and production for major commercial and cable television networks.
- Ability to interface with clients and provide a high level of service and support.
- Ability to work in a fast-paced high stress production environment on a daily basis.
- Must be able to travel as needed.
- Excellent communication skills, attention to detail, and the ability to multi-task in high-pressure situations.
- Knowledge of Microsoft Office Applications as well as Visio or similar engineering sketch tools.
- Ability to deliver superior service and build lasting relationships by demonstrating company’s Core Values: innovative, one team, passion, and integrity.
Note: The job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modifications to reasonably accommodate an individual with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
